Im a member with Extended Overdraft Protection. My check is direct deposit there.I have been overdraft for the last couple times..meaning paying you all back and all of a sudden my card starts declining. To say the least you all could have inform me if you were going...Read more
First I have to ask everyone to forgive me for not posting a reply comment sooner. I was in an auto accident and have just got out of hospital so this is the first opportunity that I've had. As I've said in previous post the Chief Operating Officer for Pelican State...Read more
EVERYONE AT PELICAN STATE CREDIT UNION THAT I DEALT WITH WAS UNMOTIVATED, UNKNOWLEDGEABLE, either DISHONEST, OR JUST DIDN'T DO WHAT THEY SAID, either LACKADAISICAL, SLOW, OR DIDN'T CARE ABOUT CUSTOMER SERVICE. EXCEPT ONE HEATHER ROLFSEN, they need to Promote her, have...Read more
Pelican state credit union preyed on customers for overdraft fees. Wells Fargo,Bank of america won't charge you overdraft fee if you put money back before the cut off time of the day . Pelican state charges you overdraft fee any time overdraft happened, even it's not...Read more
Love the Denham Springs Branch for PSCU! The tellers are extremely friendly and loan officers are very knowledgeable and patient when given a lot of questions for the small print features of car and personal loans. The help line sometimes has a long wait time, but they...Read more
Extremely long and unnecessary holds on Local bank business checks and then offering a small low interest loan until the funds are available and mean while charging NSF over drafts and my money is setting in there. BEWARE STAY AWAY FROM THIS INSTITUTION!!!!Read more
They sent me an offer in the mail in July to skip a payment in August. Needles to say, I took advantage of the offer and signed up in which was handled by Kim. Well, here it is September 6th and I just received a notice saying that my account is delinquent! I went in...Read more
Pelican State Credit Union Backing Review
Customer service is horrible ...member service rep was very rude and not helpful. ATM was out of order but no sign or warning alerting customers. I made a cash deposit and spent hours on the phone trying to get it resolved. Reps kept hanging up on me. Horrible customer service.
They took out 2 payments on me in one month & claimed it was my fault. I've never been late on a payment. This created over draft fees & my account to go into -$376. They yelled at me on the phone when I called to get it straightened out. They also claimed they...Read more
I missed a car payment when my husband lost his job and when he got a new one I called to make the payment and to tell them that another payment could be pulled out.on the first of the month. (Only 5 days later) I called my mother called and my sister called to make...Read more
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