Pelican State Credit Union - Gteat Service-Lake Charles Branch
I just open a account with them and received great service ! Everyone there was very professional and kind.
I received a phone call/voice mail from a guy, who claimed he worked for Pelican State Credit Union, phone number 217 267 6726. The person had a Hispanic/Spanish accent. I told him that I received a voicemail indicating that I was pre-approved for a $5000 loan that I...Read more
I didn't like
- Suspected fraud
Customer service was horrible. I actually started out just using their branch to make deposits to my bank. They are always trying to sell me products knowing I’m only there for deposits. I actually told my bank about this and they told me this was illegal. They are not...Read more
I have been a long time member of Pelican. I usually do most of my banking at the Alexandria, LA branch. I have had multiple bad encounters over the last few months. I was receiving help from one of the tellers, her name was Yolanda, and felt as though we were well on...Read more
Im a member with Extended Overdraft Protection. My check is direct deposit there.I have been overdraft for the last couple times..meaning paying you all back and all of a sudden my card starts declining. To say the least you all could have inform me if you were going...Read more
First I have to ask everyone to forgive me for not posting a reply comment sooner. I was in an auto accident and have just got out of hospital so this is the first opportunity that I've had. As I've said in previous post the Chief Operating Officer for Pelican State...Read more
EVERYONE AT PELICAN STATE CREDIT UNION THAT I DEALT WITH WAS UNMOTIVATED, UNKNOWLEDGEABLE, either DISHONEST, OR JUST DIDN'T DO WHAT THEY SAID, either LACKADAISICAL, SLOW, OR DIDN'T CARE ABOUT CUSTOMER SERVICE. EXCEPT ONE HEATHER ROLFSEN, they need to Promote her, have...Read more
Pelican state credit union preyed on customers for overdraft fees. Wells Fargo,Bank of america won't charge you overdraft fee if you put money back before the cut off time of the day . Pelican state charges you overdraft fee any time overdraft happened, even it's not...Read more
Love the Denham Springs Branch for PSCU! The tellers are extremely friendly and loan officers are very knowledgeable and patient when given a lot of questions for the small print features of car and personal loans. The help line sometimes has a long wait time, but they...Read more
Extremely long and unnecessary holds on Local bank business checks and then offering a small low interest loan until the funds are available and mean while charging NSF over drafts and my money is setting in there. BEWARE STAY AWAY FROM THIS INSTITUTION!!!!Read more
Do you have something to say about Pelican State Credit Union? What happened? What can we help you with?